The crisis in employee engagement
The 2010 HR Directors Key Challenges Survey placed employee engagement as the No. 1 issue (see side bar). Why is that? Because customer satisfaction and business performance depend on it, and we are in the midst of a
major engagement crisis
The recession has led many employers to make decisions which have reduced confidence and trust - engagement levels are now at an all-time low. The latest European Gallup survey indicates that fewer than one in six employees are fully engaged and more than a quarter feel positively disengaged.
The Chartered Institute of Personnel and Development reported (Jan 2010) that job satisfaction is down 27% this year, with concerns over career security and stress said to be main causes. In October it was reported that 40% of employees feel under stress about job security.
Against this background, being seen as an employer of choice will become mission-critical for organisational success. It is easy to claim, but harder to prove! That starts with understanding the answer to a vital question:
"What are the key drivers influencing
employee engagement today?"
Useful links
The key drivers that really matter
Two characteristics of employers of choice
The 2010 Human Resource Directors'
Key Challenges Survey
Download a pdf of the Survey results.
In January, The Training Foundation carried out a survey of HR Directors across all sectors. There were 295 responses. Respondees were asked to nominate their top five challenges for 2010.
The top three issues reported were:
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Employee engagement (159)
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Organisational effectiveness (130)
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Performance management (93)